Client FAQs - Portal 2

Client FAQs - Portal 2

• What are the differences between Portal 1 and Portal 2?
• How do I send files for transcription? (Business Accounts)
• How do I send files for transcription? (Pay as you go)
• How do I download my transcripts?
• How do I share my project?
• What levels of access can I give when I share my project?
• How do I access projects that are shared with me? | Take Note
• How do I upload to projects that are shared with me?
• What is a business account?
• How do I apply for a business account? | Take Note
• How do I invite a colleague to my business account?
• Can I remove someone from my business account?
• Can I change my business account details?
• Can I remove sensitive data from your system?
• Can I cancel a file that's in progress?
• I've checked out, but I want to change my service options
• Can I download media that I have uploaded?
• What is 'duplicate on completion?'